Stow Self Storage Limited
Last updated: 16.06.2026
A. Who We Are
In this Privacy Policy, “we”, “us”, and “our” refer to Stow Self Storage Limited, the company responsible for processing your personal data.
Stow Self Storage Limited is a company registered in Ireland bearing company number 512367 with its registered office at Unit B, Unit A1, Oakfield Industrial Estate, Ninth Lock Road, Clondalkin, Dublin, Ireland D22 XD28.
We are the “data controller” for the purposes of the General Data Protection Regulation (GDPR) and applicable Irish data protection law in respect of the personal data described in this policy. We respect your privacy and are committed to protecting your personal data.
B. Scope of This Policy
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website or digital services, contact us or make enquiries, enter into or manage a storage agreement with us, or visit our premises.
C. What Personal Data We Collect
We may collect and process personal data including your name, title, billing and delivery address, email address, telephone number, password, storage
requirements, marketing preferences, and payment information processed securely via third-party payment providers.
When you use our website or contact us, we may collect technical and device data such as IP address, browser type, operating system, device identifiers, cookies, and usage data.
We may also collect records of communications with you, including email, SMS, telephone calls (which may be recorded), and messages via third-party platforms.
We may collect CCTV footage when you visit our premises and incident or accident reports where relevant.
If you provide us with data about another person, you confirm that you have their permission to do so and that they understand how their data will be used.
D. How and Why We Use Your Personal Data (Lawful Basis)
We process your personal data only where we have a lawful basis under GDPR.
We use your data to provide and manage storage services, including bookings, accounts, and payments, based on performance of a contract. We use it to communicate with you regarding your storage agreement and service updates, also based on contract performance. We process data to comply with legal obligations including tax, accounting, and regulatory requirements. We use CCTV and security systems based on our legitimate interests in protecting property, staff, and customers. We use data to manage and improve our website and services and to analyse usage based on our legitimate interests. We only send marketing communications where you have given consent, and you may withdraw consent at any time.
We will never send marketing communications without your consent.
E. CCTV and Site Security
We operate CCTV systems at our premises for security, crime prevention, and the safety of customers, staff, and property.
CCTV footage is processed under our legitimate interests and is retained for a limited period unless required for investigation or legal purposes. Access is restricted to authorised personnel and footage may be shared with law enforcement or insurers where necessary.
F. How We Share Your Data
We may share your personal data with payment processors, IT service providers, communication providers, professional advisors, insurers for claims handling, and regulatory or law enforcement authorities where required by law.
We may also share data in the event of a business sale, merger, or restructuring. All third parties are required to process data securely and only for specified purposes.
G. International Transfers
Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including European Commission Standard Contractual Clauses or transfers to countries deemed to provide adequate protection.
H. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected.
Customer and contract data is retained for the duration of your agreement and up to six years thereafter to comply with legal and accounting obligations. Financial records are retained for at least six years under Irish tax law. CCTV footage is typically retained for up to 30 days unless required for investigation or legal proceedings. Marketing data is retained until you withdraw consent or opt out.
When data is no longer required, it is securely deleted or anonymised.
I. Data Security
We use appropriate technical and organisational measures to protect your personaldata, including access controls, encryption where appropriate, staff training, and secure systems designed to prevent unauthorised access, loss, or misuse.
No system is completely secure, and transmission of data over the internet is at your own risk.
J. Your Rights
You have the right to access your personal data, correct inaccurate data, request deletion, restrict or object to processing, request data portability, and withdraw consent where applicable.
To exercise your rights, contact us at dataprotection@stow.ie.
You also have the right to lodge a complaint with the Data Protection Commission at https://www.dataprotection.ie/en.
K. Cookies and Digital Services
We use cookies and similar technologies on our website for functionality, analytics, and performance.
For more information, please see our Cookie Policy.
L. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you.
M. Contact Us
Stow Self Storage Limited
Unit B, Oakfield Industrial Estate
Ninth Lock Road, Clondalkin
Dublin 22, D22 XD28
Email: hello@stow.ie
