FAQs

Because storage should feel simple.

FAQs2026-09-14T11:56:52+00:00

Everything You Need to Know.

Storage should be simple. So we’ve made it simple to find out everything you need to know. Whether you’re storing the contents of your home, clearing space for your business, or just trying to figure out what size unit fits your life, you’re in the right place. Browse our FAQs below, and if you still can’t find what you’re looking for, just get in touch. We’re real people and we’re happy to help.

Storage FAQs

What do you mean by advanced security?2026-05-26T08:21:47+00:00

Advanced Smart-Entry Security
At Stow, we understand that you will be storing precious items or valuable business materials.
Our digital access Smart-Entry system offers the ultimate in security standards, providing you with full access from the front door of the building to your specific unit, with just your smartphone. You won’t need a padlock to access your unit, nor will you need to remember awkward keys or tricky codes. Our Smart-Entry system provides live building status with sensor intelligence and CCTV integration, along with tamper-proof hardware, protecting every single access point in the building. Smart-entry provides real-time control and proactive security 24/7.

Fire detection systems
We prioritise safety with state-of-the-art early fire detection warning systems. These advanced systems are designed to swiftly identify fires, ensuring alarms are triggered promptly. This proactive approach allows us to minimise the risk of fire-related incidents and safeguard each and every unit, and thus your property.

What should I do to prepare items for long-term storage?2026-06-23T16:21:39+00:00

Clean everything before storing. Dust and dirt can cause long-term damage. Use quality boxes and wrap fragile items well. For furniture, use covers. Avoid storing anything wet. And if in doubt, wrap it up.

Do you offer any discounts?2026-07-07T15:35:20+00:00

We have a fantastic offer of €1 for the first 4 weeks when you signup , and we have competitive pricing for business customers and longer-term rentals.

Are there any setup fees or admin charges?2026-06-23T16:26:19+00:00

No setup fees, no admin charges. What you see on the quote is what you pay. We believe everyone deserves stress-free storage. That includes the billing too.

What’s included in the price?2026-07-07T15:36:53+00:00

Your rental price covers use of the unit 7 days a week and all standard facility amenities including trolleys and lifts. The only extras are optional add-ons like insurance or packing materials.

How much does storage cost?2026-06-23T16:27:10+00:00

Our prices vary depending on the size of the unit and the length of your rental. You can get an instant quote at stow.ie. Just pick your size and start date. All prices are transparent and inclusive, with no hidden extras.

Do you have alarmed units?2026-04-14T08:43:15+00:00

All our units are digitally controlled with the latest in modern technology. Units can only be accessed via a digital key from your mobile phone.

Any tampering or unauthorised access is monitored form a remote monitoring facility 24/7.

Our facility has a comprehensive alarm system protecting the building as a whole.

Is it safe to store valuables?2026-04-14T08:44:26+00:00

Our facility is secure, but for high-value items like jewellery, cash, or irreplaceable documents, we’d recommend a bank safety deposit box or specialist safe instead. For everything else, our units are well-suited and secure.

Is the facility monitored overnight?2026-06-23T16:28:03+00:00

Yes. Our CCTV system runs around the clock, and we have security measures in place at all times, day and night. There’s no such thing as lights-out at Stow.

Who can access my unit?2026-07-07T15:37:39+00:00

Only you, and anyone you specifically authorise. Your unit, your digital access, your call.

How secure is the facility?2026-04-01T17:41:00+00:00

Very. Our facility is monitored by CCTV 24/7, has perimeter security, and uses individually coded access for every customer. We take the safety of your belongings as seriously as you do.

Is there a lift for upper-floor units?2026-07-28T08:18:27+00:00

Yes, we have a goods lift available for units on upper floors. No stairs required, just roll your trolley in and you’re sorted. We have trolleys available on-site to help with the heavy lifting.

Is there vehicle access at the facility?2026-07-28T08:20:04+00:00

Yes. We have drive-up access and loading areas to make moving your valuables in and out as easy as possible. There’s plenty of room for vans and larger vehicles. No awkward corridors, no carrying things for miles.

How do I access my unit?2026-04-14T09:55:50+00:00

You’ll be given access to our App on your phone when you sign up. Use this to enter the facility and get to your unit. It’s quick, secure, and entirely contactless. Just tap in and you’re on your way.

Can I visit before I commit?2026-07-07T15:38:24+00:00

100%. Come and have a look around, check out the units, and get a feel for the place. No hard sell, no pressure, we just want you to feel good about where you’re putting your goods. Get in touch with us and we can arrange a time that suits you.

Can I move in on the same day I book?2026-04-14T09:51:43+00:00

Yes. Our simple 3 stage booking process is fully online so you can book, pay and move in immediately.

Is there a minimum rental period?2026-07-07T15:38:56+00:00

Our minimum rental is 12 weeks. After that, it rolls on a 4-weekly basis until you decide to leave. No surprise lock-ins, no hidden long-term commitments, just storage as it should be.

How do I book a unit?2026-04-01T17:28:53+00:00

You can book online at stow.ie in just a few minutes, or give us a call if you’d prefer to chat it through. Pick your size, choose your start date, and you’re set. We’ll send you everything you need to get started.

Can I use Stow as a base for a small business operation?2026-07-07T15:33:43+00:00

Many of our customers do exactly that, using their unit as a fulfilment base or collection point. While units aren’t offices (No desks), they work brilliantly as a home for stock, tools, or equipment that a business runs from. Talk to us directly about your specific needs and we will do our best to help.

Do you provide storage for seasonal business stock?2026-04-01T17:23:22+00:00

This is one of our most popular business uses. Whether it’s Christmas stock, summer gear, or trade show materials, a Stow unit is perfect for overflow stock that you don’t need all year round. Scale up or down as your business needs change.

Can I store confidential business documents securely?2026-04-01T17:22:36+00:00

Absolutely. Our units are secure, dry, and private. Only authorised personnel you designate can access your unit. For particularly sensitive documents, we’d recommend using locked filing boxes within your unit for an extra layer of security.

Can I get multiple units for my business?2026-04-01T17:19:35+00:00

Of course. Many of our business customers rent multiple units to keep different categories of stock or equipment separate and organised. We can help you plan a setup that makes sense for how you work.

What happens if I need a bigger or smaller unit?2026-06-23T16:32:23+00:00

No drama. If your storage needs change, we can move you to a different size unit, subject to availability. Just get in touch and we’ll sort it out. We’d rather you have the right space than the wrong one.

How long can I rent a unit for?2026-07-07T15:29:22+00:00

As long as you need. Our rentals are flexible, with no fixed long-term contract. You can start with a minimum of 12 weeks if you avail of our €1 offer and stay for as long as suits you. When you’re ready to move out, just give us the required notice and you’re done.

Are my Goods insured while in storage?2026-07-07T15:32:24+00:00

Your belongings are your responsibility to insure, but we also offer goods protection options at competitive rates. Just add one of the goods protect value options when booking. Goods protect terms and conditions are in your customer agreement.

Do I need to bring my own lock?2026-04-15T09:33:52+00:00

Our facility uses the latest cutting-edge access control technology in the storage industry. All our units are digitally accessed and controlled by you via your phone. Access is simple and secure.

All you need is yourself and your phone!

What can businesses store with Stow?2026-06-23T16:35:20+00:00

All sorts. Stock and inventory, office furniture, equipment, marketing materials, archive documents, tools, samples, if your business has stuff that needs a home, we’ve got space for it. We work with businesses of all sizes, from sole traders to larger operations.

How does self-storage actually work?2026-06-23T16:36:01+00:00

Simple. You rent a unit, think of it as your own private room or attic for your stuff, and fill it with whatever you need to store. You come and go as you please. No one else has access. When you don’t need it anymore, you move out and that’s that.

What can I store in a personal storage unit?2026-06-23T16:36:40+00:00

Pretty much anything that fits through the door and isn’t going to cause a hazard. Furniture, clothes, books, sports gear, seasonal decorations, and that exercise bike you swear you’ll use again, it’s all welcome. The only things we can’t store are hazardous materials, flammable liquids, illegal items, perishable food, and living things (yes, that includes pets).

Customer Reviews

“I booked a unit at 11pm the night before a big move. Took about five minutes on the Stow website. Showed up the next morning, access worked perfectly, and my stuff was in before lunch. Genuinely the easiest part of moving house.”

Sarah Murphy

Moving home

“We used Stow to store office equipment between premises. The security gave us real peace of mind, and we could access the storage unit for stock whenever we needed. The terms meant we weren’t locked into a long term contract we didn’t need.”

Declan Keogh

Business customer

“I was nervous about putting my things in storage. But Stow felt easy from the start. It was clean, easy to get to, and any questions I had were answered quickly. I wouldn’t go anywhere else now.”

Aoife O’Byrne

Personal storage

Ready to simplify your storage?

Join lots of happy customers who have found their perfect space with Stow.

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